Privacy Policy

This Privacy Policy (“Policy”) sets forth the privacy practices of Yaced Solutions Inc. (“Company”) regarding the collection, use, and disclosure of personal information in Canada. This Policy applies to the services provided by the Teleport RSA mobile application (“Application”) and any related services or features provided by the Company.

1. Information Collection

1.1 Personal Information: The Company may collect personal information from users of the Application including, but not limited to, their name, contact information, and location data.

2. Use of Information

2.1 The Company uses personal information to provide the road-side assistance services requested by users.

3. Disclosure of Information

3.1 The Company does not disclose personal information to third parties for advertising or cloud storage services. Personal information is used solely for the provision of road-side assistance services.

4. Data Security

4.1 The Company implements standard security measures to protect personal information from unauthorized access, use, or disclosure.

5. Payment Information

5.1 The Company uses Stripe, a third-party payment processor, to handle all payment processing. This ensures that your payment information is securely processed without being stored or retained by our systems. Stripe adheres to stringent security standards to protect your payment data. For more information about Stripe’s security practices, please visit Stripe Security.

6. Access and Control

6.1 Users may request to review, update, or delete their personal information by contacting the Company directly through the provided contact information.

7. Retention of Information

7.1 The Company retains personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

8. Children’s Privacy

8.1 The Application is not intended for use by individuals under the age of 18. The Company does not knowingly collect personal information from children.

9. Data Breach Notification Procedure

9.1 In the unlikely event of a data breach, the Company will promptly notify affected users and relevant authorities as required by law. The notification will detail the nature of the breach, the data involved, the potential impact on users, and measures taken to address the breach.

10. Links to Other Websites

10.1 The Application may contain links to other websites. Please note that this Privacy Policy applies only to our Application and services. We are not responsible for the privacy practices or content of other websites.

11. Regular Reviews and Updates

11.1 This Policy will be reviewed and updated regularly to reflect changes in laws, regulations, and our business practices. Users will be notified of any significant changes through the Application or other appropriate means.

12. Contact Information

12.1 For questions or concerns regarding this Policy or the Company’s privacy practices, users may contact the Company via our ticketing system at https://ticket.teleportrsa.com.

By using the Application, users consent to the collection, use, and disclosure of their personal information as described in this Policy.

Last updated: 01 January 2024